Every device or accessory that we have available for sale at iCellMobile.com.au is 100% Australian stock, which are fully certified for sale in Australia. Every device or accessory is supplied with a local Australian manufacturer warranty.
Please be aware, there are many places offering cheaper imported or non Australian standard products. These products do not come with Australian manufacturer warranty.
The warranty conditions covers all manufacturer faults, excluding any physical or liquid damages. Please see the following warranty information below:
| Brands | Warranty | Support |
| Alcatel | 12 months | 02 4949 3030 |
| Apple | 24 months | Apple Support |
| Astrum | 12 months | In Store – 02 9740 4220 Astrum Support |
| Baseus | 18-24 months | In Store – 02 9740 4220 Baseus Support |
| Blacktech | 12 months | In Store – 02 9740 4220 1300 168 168 |
| Belkin | 12 months | 1800 235 546 |
| ConnectMe | 6 months | In Store – 02 9740 4220 1300 730 343 |
| EFM | 12 to 60 months | 1300 069 336 |
| Extreme | 24 months | 08 9333 1999 |
| Force Technology | 24 months | 08 9333 1999 |
| HTC | 12-24 months | 1800 987 039 |
| Hoco | 12 months | In Store – 02 9740 4220 1300 780 616 |
| Huawei | 12 months | 1300 482 934 |
| Lebara | – | 1300 126 122 |
| Lifeproof | 12 months | Lifeproof Warranty Claim |
| Motorola | 12 months | 1300 138 823 |
| Nokia | 24 months | 1800 197 240 |
| Oppo | 24 months | 1300 006 776 |
| Otterbox | 12 months | Otterbox Support |
| PowerFlo+ | 24 months | In Store – 02 9740 4220 1300 730 343 |
| Samsung | 12-24 months | 1300 362 603 |
| Sony | 12-24 months | 1300 137 669 |
| UAG | 12 months | UAG Support |
| Vodafone | 24 months | Device & Servicing In Store – 02 9740 4220 Customer Care – 1300 650 410 |
| ZTE | 24 months | 1300 789 475 |
REPAIR WARRANTY
We provide a 90 day workmanship warranty on all repairs. This limited warranty covers manufacturer-related defects on parts supplied and installed. We do not cover any damage unrelated to the repair, including, but not limited to physical damage or liquid damage to the device. T&Cs apply.
PREPAID PRODUCTS WARRANTY
Every new prepaid phone or modem device purchased comes with 12-24 months manufacturer/carrier warranty, depending on the carrier or item.
ACCESSORY WARRANTY
Accessories purchased from online or in-store come with a manufacturer warranty which varies from 3 months – 5 years, depending on the item.
CONTACT US
If you have any questions about our Warranty Conditions information, please contact us:
– By address: iCell Mobile – 98 Haldon Street Lakemba NSW 2195
– By phone number: 02 9740 4220
– By visiting this page on our website: www.icellmobile.com.au/contact/
